Frequently Asked Questions

كيفية البحث عن المنتجات؟

ابحث عن المنتجات عن طريق إدخال اسم المنتج أو الكلمة الرئيسية في الملف Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

كيف يتم احتساب تكاليف الشحن؟

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

ما هي حماية المشتري؟

حماية المشتري هي مجموعة من الضمانات التي تمكن المشترين من التسوق بثقة على موقعنا.

You are protected when:

• The item you ordered did not arrive within the time promised by the seller.
• The item you received was not as described.
• The item you received that was assured to be genuine was fake.