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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I really liked the product. Light and well finished. I ordered the normal sneakers on the same model.
Real top, now I ordered 2 numbers bigger to be able to work.
It is already the second product that I buy I am giving you a lot I liked it and I recommend it arrived within the stipulated period.
Thank you very much beautiful shoes super well finished nickel size and very fast delivery I advise you this very serious store
Product is not compatible is a number that refers to the sale too small
Very nice but small size. Take minimum two more sizes
Check slippers. I wear 42-43, foot 27 cm. 44 is written on the slippers, sat down perfectly.
Wow! This is the price in Korea. Summer cool, nice and nice, but durable ~
received any good condition thank you for the support
Order one more number are small size. .. I have 43 tennis shoes and I ordered 43 and they are small .....
The product is perfect, I bought 2 more numbers even so it was small, here in Brazil I suggest that buy with 3 numbers more.
In the order description I asked you to send me a pair of green sneakers and another pair of gray sneakers and I got the two Green
I was looking for shoes that didn't go in my hair because I was a hairdservice… But I don't have a back shaft. It's so light, design pretty and cheap.
Beautiful and very cool and soft product, arrived in 15 days Brazil charged Post fees of R$ 15,34 reais.
I am very happy and arrived very early y I am like in photos (be careful with the measures) beautiful Oh at a number of more are comfortable, soft thanks
May God bless youVery excellent resort❤* The present document is being issued without formal editing.❤* The present document is being issued without formal editing.❤* The present document is being issued without formal editing.❤* The present document is being issued without formal editing.Sweet and comfortable in the dress and smellThe speed of delivery arrived in a very short time and its price is suitable✨❤* The present document is being issued without formal editing.But the size is small but you better ask for more than your size✨❤* The present document is being issued without formal editing.
The shoes are perfect the only pity that the size does not match size 41si shows small
Hello did I get the product grease
Excellent product but the numbering is 39 of the small shape